Welcome to U Store It’s FAQ section. We try our best to answer most of the common doubts, queries and questions that our customers have. In case, you have some other question which hasn't been covered here, please feel free to reach out to us and we shall respond at the earliest.
What kind of ID do I need to rent?
We need two pieces of identification, the first being anything government issued with a picture on it (passport, driver’s licence, etc.) and the second piece of ID being anything that has your name on it.
How long am I obligated to stay?
What are your access hours?
What is the notice period when I am ready to vacate?
Do you offer insurance? Do I need to be covered?
Do you store cars, motorcycles, boats or other types of vehicles?
Do you accept courier deliveries for my unit or mailbox?
What do you accept for payments?
Do you have an administration fee?
Do you send invoices?
Do you need a security deposit for storage units or mailboxes?
Do you give refunds?
What kind of specials or promotions do you have?
How do I find out about your auctions?
Is the facility climate controlled?
What items are not allowed to be stored in the unit?
How high are unit ceilings?
How wide are unit doors?
How does prorating work?
What tips can you provide for storage?
What kind of security and safety measures do you have on-site?